In The Sun Welcome Guide

With Innovation In The Sun now only a few days away we are sure that all of you attending are getting pretty excited.
Please make sure all of you attending read the following information in full to make sure the check in procedure runs smoothly & you can get on and enjoy your holiday with minimum amounts of stress.

 

IMPORTANT – ALL BOOKINGS

– On arrival in resort you will first need to check into your hotel. If you have booked your hotel package through Innovation you will need to print and present your hotel voucher when checking in. Bronze package customers you don’t need your hotel voucher, you only need your group leader to show their passport.

If you have not seen your hotel voucher in your inbox yet then make sure you check your junk mail folder.
Remember that you will need to pay a 50 Euro cash deposit per person when you check-in to the hotel. This will be refunded upon check-out, providing there has been no damage caused by your group. If there is a problem with your hotel room please let a member of the hotel staff aware as soon as possible.

– Once you are checked in, your full group should make your way down to Club Colossos to be issued with your club entry wristbands. You will need your booking or order reference number and a photocopy of the photo page on your passport for each member of your group. You will be charged 5 Euro if you do not have a copy of your passport. We also accept photocopies of European ID cards.

– If you were booked and paid in full for your 7 night Silver or Gold package by the 1st April then you will be issued your waterpark tickets at Colossos along with your wristbands (Your group leader will already have received an email back in April informing you if you qualified for the free wavepool tickets). NOTE: As advertised you will need to purchase a coach ticket in order to get to the event priced at 15 Euros, this is to be paid to the people issuing your club entry wristbands.

– If you have purchased Yacht Party, Waterpark Party or Beach Party tickets you will need to collect these from the merchandise stall at Colossos (Not during the day when we are checking people in). When collecting the special event tickets please make sure you have the e-ticket printed or saved on your mobile device for each event so we can scan them, you also need to show some form of ID (Coach travel is included with all Waterpark tickets purchased online). Please make sure you collect special event tickets BEFORE THE DAY OF THE EVENT YOU ARE ATTENDING.


Innovation In The Sun

IF YOU HAVE BOOKED TRANSFERS

If you have booked transfers through us or Mainstage please be aware the coaches will all be handled by a company called FROM2.
Reps from FROM2 will be in the areas detailed below and will be carrying a FROM2 sign.
Simply show them your passport so that you may be checked off the list & they will direct you to your waiting coach.

Transfers to resort are by shuttle bus and there may be wait between transfers.
To avoid unnecessary journey length there will be a central drop off point for some hotels which will be within walking distance of your holiday accommodation.

FROM2 / Perla Tours

BARCELONA (BCN) AIRPORT ARRIVALS:

Barcelona Airport has 2 terminals Terminal 2 (B and C). and Terminal 1.

TERMINAL 1: After collecting your luggage please make your way through the doors to the arrivals hall, turn right and proceed to the oficina de Turismo de la Generalitat. A FROM2 representative will come and meet you here holding a FROM2 sign. If there is no representative visible straight away please wait at the office for a few moments as they may be returning to the terminal from the transfer coach.

TERMINAL 2B: After collecting your luggage please follow the exit signs to the arrivals area then turn left where you will find the FROM2 office, where you will be met by a representative holding a FROM2 sign. It is VERY IMPORTANT that you do NOT leave Terminal 2B without meeting your representative.

If your group is delayed in baggage reclaim one member of your group should enter the arrivals hall to advise the FROM2 representative about the delay whilst leaving the rest of the group to collect all luggage. This is very important as the representative will expect to see your group within 1 hour of your flight landing.

If you cannot find your representative and the FROM2 office is closed please call +34 93 767 28 36 (This number is ONLY to be used if you cannot find your representative at Barcelona airport upon arrival)

N.B: We cannot be held responsible for any costs incurred if you do not contact the Perla Tours Team on the Emergency Number.

Barcelona Arrivals

 

GIRONA (GRO) AIRPORT ARRIVALS:

After collecting your luggage please exit baggage reclaim and enter the arrivals area to meet your representative holding a FROM2 sign. Please identify yourself to the representative by showing your Passport. Once you have been checked off on the transfer list you will be directed to the appropriate coach.

If your group is delayed in baggage reclaim one member of your group should enter the arrivals hall to advise the FROM2 representative about the delay whilst leaving the rest of the group to collect all luggage. This is very important as the representative will expect to see your group within 1 hour of your flight landing.

If you have any trouble locating your representative please make your way to the office of Viajes Anubis/FROM2 which is located in the arrivals area or call +34 93 767 28 36 (This number is ONLY to be used if you cannot find your representative at Girona airport upon arrival)

N.B: We cannot be held responsible for any costs incurred if you do not contact the Perla Tours Team on the Emergency Number.

 

RETURN TRANSFERS:

All return transfer times will be posted at the entrance to Club Colossos approximately 48 hours before departure. It is VERY IMPORTANT and your sole responsibility to check the list so you are fully aware of your departure time and location. Please be at the stated pick-up location 15 minutes before the time displayed and be aware that due to traffic coaches could run a little early or late. If your coach has not arrived by 15 minutes after the collection time shown please call +34 93 767 28 36 for assistance (This number is ONLY to be used in an emergency when you think your transfer has not arrived)
Do not leave it until the last day to check these times!

CLUB ONLY TICKET TRANSFERS

If you do not have the hotel package booked with us then the coach transfers will drop you off and collect you from the bus stop at Helios Hotel (Opposite Colossos). Please make sure you check the transfer notices at Colossos 2 days prior to your departure, just in the case that the collection point is changed by the coach company.


innovation-events-22706671

If you have Spotify be sure to save the 15 Years of Innovation In The Sun playlist to listen to on the journey.

On arrival at Colossos be sure to purchase yourself a set times lanyard, this will give you all the DJ & MC times for the whole week along with details of daytime events.

We will have free WiFi available so make sure you post your Innovation In The Sun experiences to Facebook, Twitter and Instagram throughout the week. Use the #InnoInTheSun hashtag so we can all see what you are up to. The best story posted using the #InnoInTheSun hashtag throughout the week will win a pair of tickets to Innovation In The Dam!!

Got a video camera on your phone? Why not keep a video diary of your week like CharlieVlogs did a couple of last year https://youtu.be/nzG03JxCIbE. Send us the results at the end of the week and if it’s good enough we will share it on our social networks after the event.

You can follow our updates online throughout the week at:
http://www.facebook.com/innovationdnb
http://www.twitter.com/innovationdnb
http://www.youtube.com/innovationevents
http://instagram.com/innovationdnb/
https://www.mixcloud.com/innovation/

innovation in the sun 2016

FINALLY

While it is not mandatory, Innovation does recommend that you have some kind of travel insurance in place before travelling abroad to cover you in case of lost baggage, theft, or in the unfortunate circumstance that you may require medical treatment.

We also advise you put all your valuable belongings in a safe. Most of the hotels will have safe boxes, either in the rooms or at reception, check with the staff on the front desk when you check into your hotel. This may cost extra but it’s less hassle than losing your passport, spending money, smart phone or jewellery.

Those of you that are not regular flyers, budget airlines such as EasyJet & RyanAir are very strict on the size & weight of your baggage and will charge you extra if you go over your allowance. Make sure your hold & hand luggage bags are within the allocated size & weight allowances stated on their websites.

Finally, it should go without saying, please be respectful to the local people, workers & businesses in Lloret de Mar. Anyone behaving in a way that could endanger themselves or the public, or giving a bad impression of our crowd to our hosts in resort will be excluded from the event.

Have a safe journey.
We look forward to seeing you all in Lloret de Mar!

Innovation In The Sun HQ

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